Hello, my name is Thomas Martin, and thank you for visiting my online resume. Below you will find my work experience and summary of qualifications that I feel will be of use to you and your company.

As you can see from my resume, I have a strong and diverse background in Marketing, which I acquired through working as a Sales Support Specialist at McClatchy Interactive, and as an Electronic Sales Specialist at HHGregg. In addition to work experience, my Marketing and Multimedia studies at Bowling Green State University allowed me to significantly develop practical problem solving and project management skills by dealing with local sales reps and managers submitting online orders on a daily basis.

Summary of Qualifications
A sales support specialist with four years of online marketing work experience, specializing in the coordination, communication, and support of small market papers selling online advertising to local business owners nationwide.

Education

Bachelor of Science (B.S.)
Graduated May 2007
Bowling Green State University
Bowling Green, OH
Major: Visual Communication Technology
Minor: Marketing

Work Experience

Sales Support Specialist
July 2008 – Present
McClatchy Interactive
Raleigh, NC
- Provided delivery of seventy weekly local advertisements sold to local newspaper websites in up to six primary markets comprising of 32 local markets using DART and APT online ad servers.
- Coordinated ad deliveries and schedules with local Sales Managers and Reps.
- Developed and implemented a universal naming convention for all orders and newspapers.
- Verified ad run dates, targeting information, financials, image-size compatibility, and minimum corporate floor CPM rates, and trafficked ads by analyzing daily performance and click through reports.
- Answered questions and communicated delivery, order status, click through rate improvement, creative issue, sizing, landing page confirmation, financial changes, and rush order information by e-mail, phone, and an online ticket portal as the liaison between the Sales, Creative, and Ad Traffic departments.
- Troubleshoot traffic related issues, such as under delivery and ads not tracking clicks, proofread online ad tags, and resolved inter-ad priority conflicts.
- Provided technical assistance for the alpha release of a third party proprietary ad serving platform for local markets, and recreated and identified technical issues.
- Served as a member of a training team of three staff tasked with the dissemination, explanation, and training of all Ad Operations related procedures to Market Sales Reps, Managers, and Online Specialists.
- Supported the fifteen member sales support team by providing backup services for other specialist’s markets.

Sales Associate
October 2007 – July 2008
HHGregg
Raleigh, NC
- Developed and maintained the customer base for a retail electronics company selling TV's and home theaters, generating 10% of the store’s monthly sales on commission, averaging $50K in monthly sales.
- Engaged customers in consultative electronics sales interaction selling TVs and Home Theater systems.
Negotiated prices with customers while exceeding monthly sales and extended warranty targets.

Volunteerism

Boy Scouts of America
Registered Assistant Scoutmaster
November 2009 – Present
- Conducted two hour weekly troop meetings for fifty scouts in coordination with the head scoutmaster.
-Planned, scheduled, raised funds for and led monthly and bi-annual camping trips week long excursions.
- Awarded the Boy Scouts of America Eagle Scout Award in August 2002

Additional Work Experience

RadioShack
Sales Associate
November 2002 – October 2007

Bowling Green State University
Digital Media Assistant
August 2005 – May 2007

Technical Skills
- Software: Adobe Photoshop, Adobe InDesign, Adobe Dreamweaver, iLife, Final Cut Pro, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Windows, Mac OS X
- Digital Advertising Tools: DART, Apt from Yahoo, Solbright
- Languages: HTML

Please feel free to contact me at tom@tomartin.net